More time for your business.

Less time buried in admin.

Practical business support that keeps things organised,

moving and off your to-do list.

You Don’t Have To Do Everything Yourself

Let me take care of the tasks

that keep stealing your time.

Running a business comes with a never-ending list of things to do. From managing emails and keeping on top of admin to following up customers and updating spreadsheets, the little jobs can quickly take over your day.

That’s where The Virtual Nest comes in, providing practical, reliable support behind the scenes so you can focus on the parts of your business that need you.

How I Can Help?

01

Inbox & Calendar Management

Keep your inbox and calendar under control with practical day-to-day support, from managing emails and enquiries to appointments, reminders and follow-ups.

02

Customer & Admin Support

Stay on top of the everyday admin that keeps your business moving, including customer follow-ups, documents, forms, records and general business support.

03

Data & Business Support

Keep your business information organised and up to date with support for spreadsheets, data entry, CRM updates, databases, PDFs and task lists.

The Virtual Nest - Founder

Get To Know Me...

The Virtual Nest | HELLO, I’M MEL

I’ve always been someone who enjoys helping people, solving problems and bringing a little order to the chaos. After many years working with people and businesses across sales, customer service and aged care, I know the difference the right support can make.

And that’s really where the idea behind The Virtual Nest comes from.

I believe every business needs a strong foundation & the right support around it.

A nest is built piece by piece, with each part adding strength, structure and support. I see business in much the same way. You’re at the centre of your business, but that doesn’t mean you need to manage and carry every piece yourself.

The Virtual Nest is here to provide that extra layer of support behind the scenes, taking care of the emails, follow-ups, admin and everyday tasks that quietly consume your time, while helping keep things organised and moving.

Because when the foundations are taken care of, you have more time and headspace to focus on what matters most:

Running & growing your business in a way that works for you.

Support That Fits Your Business

01 | Essential Support

5 hours per week $325

A little breathing room. Regular support with everyday admin, follow-ups and the tasks that keep slipping down your list.

02 | Everyday Support

10 hours per week $600

More room to focus. Consistent, reliable support tailored to your business, helping you stay organised and taking more off your plate.

03 | On-Demand Support

$75 per hour

Flexible support for one-off tasks or busy periods, giving you extra time when you need it. Subject to availability.

Experience You Can Rely On

Years of working directly with customers, businesses and teams has taught me the value of clear communication, reliability and following through.

15+ Years in Sales & Customer Service
15+ Years in Sales & Customer Service

My background in aged care, navigation and support has been built around organisation, problem-solving and helping people find a way forward when things feel overwhelming.

16+ Years Supporting People
16+ Years Supporting People

Supporting communities through challenging situations taught me to stay calm, adapt quickly and focus on what needs to happen next.

10+ Years Volunteering in Emergency Services
10+ Years Volunteering in Emergency Services

Years of working across busy roles have built strong skills in organisation, administration, systems and getting things done. I’m comfortable working independently, taking initiative and keeping the details moving without needing constant direction.

Strong Business & Administration Experience
Strong Business & Administration Experience

Ready To Get Your

Time Back?

Book a discovery call to discuss

how we can support your business.

Get In Touch

Need an extra pair of hands in your business?

Whether you need ongoing support or help getting on top of a particular project, I’d love to hear what’s taking up your time and where I can help.

Send me a message and I’ll get back to you within 24 hours.

Phone: +61 415 169 228

Business hours: Mon – Thurs 8.30am–4.30pm